Car Audio Giants was
originally founded in 1991 in sunny southern California. Just like the weather
they strive to provide their customers with a warm experience that keeps their
customers satisfied. They first started because as the car audio industry
started to move online there was a growing number of not trust worthy dealers
ripping people off by sending inferior or fake car stereos among
other car audio produtcs , and not providing the warranties and returns that
they should. This should always be a concern to people when shopping online
because while it can be difficult to open an actual retail store it is very
easy for almost anyone to open a website. This is why Car Audio Giants is
committed to providing their customers with only quality products and ensuring
that their customers are completely satisfied. They stock all the products that
they list on their website which allows them to ship 98% of all orders within
1-2 business days after purchase.
Car
Audio Giants is also one of the only if not the only website that offers up to
a 3 year warranty against manufacturer defects on not just some but all of the
products that they sell. If any product you buy from them stops working it is
possible to send it in and get it repaired or exchanged for a new one. There
are as with all warranties some limitations as to what is covered by this
warranty. They also offer a 60-day return window in which the part can be
returned no matter what the return reason although in some cases a small
restocking fee will be charged.
Car
Audio Giants also offers phone support for customers who have sales and
customer service questions which is rather common among websites but, they also
offer technical support for their customers which is a pretty rare service to
find among car audio websites. Their technical team will be able to assist with
most questions their customers may have. They do strongly advice though that
all installation be done by a professional as most manufacturers do not include
damage from installation as a valid reason that is allowed for returns. If you
need any help or have any questions you can contact them at 1-888-792-2388
Monday through Friday between the hours of 9 am and 5 pm pacific standard time
or email them at support@caraudiogiants.com and they will get back to you as
soon as possible
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